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Unified Agent Desktop | NovelVox Contact Center SolutionsTechnology - Roswell (Georgia) - December 19, 2025Discover NovelVox’s Unified Agent Desktop — a powerful interface that brings telephony, CRM, and third-party apps together for contact centers. Empower agents with real-time customer insights, streamlined workflows, and faster support res...
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Epic Integration Services for Healthcare Contact CenterTechnology - Roswell (Georgia) - December 4, 2025
NovelVox’s EPIC CTI Connector delivers powerful Epic Integration Services by embedding telephony, screen pops, call controls, and real-time patient context inside Epic. Streamline workflows, reduce handle time, and enhance patient support with ...
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Unified Agent Desktops | NovelVox Contact Center SolutionsTechnology - Roswell (Georgia) - November 28, 2025
Discover NovelVox’s Unified Agent Desktops — a unified interface that integrates telephony, CRM and third-party apps for contact centers. Streamline agent workflows, enable real-time customer insights and deliver faster, personalized supp...
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ServiceNow CTI Integration for Contact Centers | Benefits & Key Features - NovelvoxTechnology - Roswell (Georgia) - November 25, 2025
Discover how ServiceNow CTI integration enhances contact center performance by connecting ServiceNow with Cisco, Avaya, Genesys, Amazon Connect, and more. Enable screen pops, click-to-dial, unified call controls, and smarter workflows to boost agent ...
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Epic CTI Connector | Seamless Integration with Epic EHR for Contact Center EfficiencyTelecom - Roswell (Georgia) - November 17, 2025
Boost your healthcare contact center’s performance with the Epic CTI Connector. Integrate your telephony system with Epic EHR for click-to-dial, automatic screen-pop of patient records, and real-time call logging—giving agents full contex...
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Effortlessly Connect Your Contact Center with 100+ Apps - NovelvoxTelecom - Roswell (Georgia) - September 26, 2025
NovelVox enables businesses to unify their systems, streamline operations, and deliver connected customer experiences. With 100+ prebuilt integrations—across CRMs, EMRs, billing platforms, core banking systems, and more—NovelVox helps age...
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